Update eKEY Application
Update the eKEY software to allow the Apple device to access the iBox BT LE, iBox BT, or iBox. Open the eKEY application to perform an update. If the device was turned off or out of coverage, the next time the eKEY application is opened it will attempt to update. An updated eKEY application and the 4-digit PIN code are required to open the key container or remove the shackle.
Manual Update
Prior to use, open the eKEY application to automatically update.
1. Verify cell coverage is active.
2. Open the eKEY application.
If the eKEY permission is expired and the device is not in active cell coverage, call to obtain an emergency update code. The number of sequential update codes is limited before a wireless update must be performed.
Obtain an update code from KIMvoice:
1. Call KIM at Voice 1-888-968-4032.
2. Enter the eKEY serial number and PIN code, followed by the # sign.
3. Press 1 for an update code.
Enter the update code:
1. Open the eKEY app.
2. Press Update.
3. Select Emergency Update.
4. Enter the update code and press the Update Key button.